Responsible Gambling

Free, confidential, 24/7

If gambling has stopped being fun, calling one of these lines is the simplest first step. No registration, no judgement, no record.

ConnexOntario
Free helpline, 24 hours a day, 7 days a week.
CAMH
Centre for Addiction and Mental Health. Problem-gambling assessment and treatment.
Aide aux joueurs (Québec)
Free, confidential help in French and English. 1-800-461-0140.
Responsible Gambling Council
National support, advocacy and self-help tools.

This page lists the provincial helplines available across Canada, the self-exclusion programmes you can enrol in where you live, and the signs that gambling may have become a problem. None of it is medical advice, and none of it replaces talking to someone qualified.

Provincial helplines

Self-exclusion programmes

Self-exclusion is a voluntary agreement to be banned from gambling venues, online accounts, or both, for a set period (typically 6 months to 5 years, sometimes lifetime). It is one of the most effective tools available if you’ve decided you want to stop. Programmes vary by province.

Ontario

GameSense / iGO Self-Exclusion

Ontario’s regulated iGaming operators participate in a centralised self-exclusion programme. Enrolling once removes you from every AGCO-registered operator’s marketing and prevents account creation while the exclusion is active. Land-based exclusion is managed via OLG GameSense.

British Columbia

BCLC Voluntary Self-Exclusion

Covers Alberta-licensed casinos and (post-Bill-48) regulated online operators. Managed by BC Lottery Corporation.

Alberta

AGLC Self-Exclusion

Covers Alberta-licensed casinos and (from July 2026) regulated online operators under AGLC’s iGaming regime.

Quebec

Loto-Québec self-exclusion

Covers Casino de Montréal, Casino du Lac-Leamy and Loto-Québec’s EspaceJeux online accounts.

Manitoba

Manitoba Liquor & Lotteries

Voluntary self-exclusion from MBLL casinos and PlayNow.com Manitoba accounts.

Saskatchewan

SLGA Self-Exclusion

Saskatchewan Liquor and Gaming Authority’s voluntary self-exclusion programme for casinos and provincial online sites.

Atlantic

Atlantic Lottery self-exclusion

Covers casinos and online sites operated by Atlantic Lottery Corporation across Nova Scotia, New Brunswick, Newfoundland & Labrador and Prince Edward Island.

Offshore casinos used by players in the rest of Canada offer their own per-operator self-exclusion inside the account settings. Provincial programmes don’t reach offshore operators, so you may need to enrol separately with each operator you’ve signed up with.

Setting limits before you need them

Every reputable operator offers some combination of the tools below. Set them before you start playing rather than after a difficult session. Operators typically apply a delay (24-48 hours) before raising a limit but apply lowered limits immediately.

  • Deposit limits

    Daily, weekly, or monthly caps on how much you can fund your account with.

  • Loss limits

    Caps on net losses over a period, useful when deposit limits alone are too forgiving.

  • Session limits

    A maximum time per playing session, after which you’re logged out automatically.

  • Reality checks

    Periodic on-screen reminders of how long you’ve been playing during a session.

  • Cooling-off periods

    Short, reversible breaks, 24 hours to a few weeks, that lock your account temporarily.

Signs gambling may have become a problem

Any of these alone is reason for a conversation with one of the helplines above. None of them mean you’re broken or have failed, they mean it’s worth talking to someone trained to listen.

You spend more time or money on gambling than you intended.
You chase losses, increasing stakes to recover what you’ve already lost.
You gamble to escape stress, low mood, or boredom rather than for entertainment.
You hide gambling from people close to you.
You’ve borrowed money to gamble, or to cover gambling losses.
You feel anxious, irritable, or guilty about gambling.
If you’ve been affected by someone else’s gambling
All the provincial helplines listed above support friends and family members too. You don’t need to be the person gambling to call. The conversation is free, anonymous, and staffed by people who have heard everything you might say before.